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Warranty and Shipping Information

• Orders are shipped by USPS or UPS from United States the next business day after payment is received (on in-stock products). Overseas orders are accepted on our website. Add any item to your shopping cart and then visit the "My Cart" page to estimate the shipping cost to your country.


• All items that Papatek manufactures, distributes or supplies are totally new and come with a full manufacturer's warranty. The products on the Papatek.com website are covered by a 12 month warranty unless otherwise noted on the product description.


• You may return anything ordered from Papatek within 30 days from the date of purchase for a full refund if you are not satisfied with the product.


• Within the whole warranty period, if any product fails to perform to your satisfaction then it will be replaced by Papatek free of charge.


• We promise to offer the best customer service here. All the questions and problems from customers will be solved very promptly, and the emails from our customers will be replied very fast. Our starting line and goal are total customer satisfaction.